Terms Of Use

Who we are

We are SSL Motorcycles (“we”, “us”, “our”), a motorcycle servicing and repair business based at Unit 4a, Upper Adhurst Industrial Estate, Petersfield, England GU31 5AE. Our contact email is [email protected] and phone number is 07411 262401. ([SSL Motorcycles][1])

What this notice covers

This notice explains how we collect, use, store and share your personal information when you use our services or our website [https://sslmotorcycles.co.uk/](https://sslmotorcycles.co.uk/) (the “Site”).

What personal data we collect

We may collect or receive:

* Your name, contact details (email, telephone, postal address) when you contact us or book a service.

* Information about your motorcycle (make, model, registration, service history) when you ask us to service or repair it.

* Payment and billing information if you pay for services (though payment details may be handled by a third-party payment provider).

* Technical data when you use our website (such as IP address, browser type, pages visited) via cookies and similar technologies (see our Cookie Policy below).

How we use your personal data

We use your data to:

* Provide our motorcycle servicing and repair services.

* Communicate with you (appointments, enquiries, updates).

* Process payments, invoices and maintain our records.

* Manage and improve our website and services, including by analysing usage patterns.

* Comply with legal or regulatory obligations.

Legal basis for processing

Where required under UK GDPR, our legal basis for processing your personal data will typically be:

* The performance of a contract (for example, when you book us to service your bike).

* Legitimate interests (for example, improving our service or website) provided your rights are not overridden.

* Where we ask for your consent (for example, for marketing communications) we will only process data if you have given consent, and you may withdraw that consent at any time.

Marketing and communications

If you have given us your consent, we may send you marketing materials (news, offers, service reminders). You may opt-out at any time by following an unsubscribe link or contacting us directly.

Sharing your data

We do not sell your personal data. We may share your data with:

* Payment processors and banks as needed for billing.

* Our trusted service providers (for example, website hosts, IT support) who process data on our behalf.

* Legal or regulatory bodies as required by law.

Where we share your data, we ensure the third parties are bound by appropriate security and confidentiality obligations.

Data retention

We will keep your personal data only as long as needed for the purposes set out above, which may include:

* Keeping service records for your motorcycle for a reasonable period (to fulfil warranty or statutory obligations).

* Keeping contact and billing records as required by tax and accounting laws (typically up to 6-7 years).

* Deleting or anonymising data when it is no longer needed.

Your rights

Under the UK GDPR you have rights including:

* The right to access your personal data.

* The right to correct inaccurate or incomplete data.

* The right to erase data (in certain circumstances).

* The right to restrict or object to processing.

* The right to data portability (in certain cases).

* The right to withdraw consent at any time (where processing is based on consent).

If you want to exercise any of these rights, please contact us at [email protected] or 07411 262401. We may ask you for proof of identity.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is not being handled properly.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. However, no system is completely secure and we cannot guarantee absolute protection.

International transfers

If we transfer your personal data outside the UK or European Economic Area (EEA) we will ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your rights.

Changes to this notice

We may update this Privacy Notice from time to time. When we do we will publish the revised version on our Site with a new “last updated” date. Please check back occasionally.